Website purpose
This website introduces GEX One, explains transfer steps and provides general help information. Browsing this website does not open an account, submit a transaction instruction or create a money-services agreement.
Quotes and availability
Website information is not an executable foreign-exchange quote. Available routes, receiving methods, limits, fees and eligibility are determined by the current app offering and applicable service terms. Displaying a currency does not mean that every region or two-way currency combination is available.
Transaction rules
Account opening, verification, exchange, transfers, cancellation and refunds are subject to the transaction service provider’s applicable terms and order conditions. Review the relevant documents before proceeding.
Using the website
Do not attempt unauthorised access, interfere with site operation, distribute malicious content or impersonate GEX One. Protect your login details and do not share passwords or one-time verification codes.
Information and external services
Website content and service descriptions may be updated. External platforms apply their own terms. GEX One branding and page content describe this service; third-party names and marks belong to their respective owners.
Customer support
For website or transaction questions, use the contact guidance on the help and support page. Refer to the applicable service terms for transaction rights, obligations and dispute-resolution arrangements.