Exchange rates.
Fees and delivery.
Review the exchange rate, service fees and estimated received amount before confirming a transfer.
AUD
USD
HKDAmount and currencies
GEX ONE
- Exchange rate
- View in the app
- Transfer fee
- Shown with your quote
Enter your amount and currencies in the app to see your rate, fees and received amount. Available routes are shown in the app.
Explore transfers in the app
Across borders.
Every step in view.
Follow the relevant order in the app.
From payment to delivery, understand the steps along the way.
Payment receipt and verification
Follow the order’s payment instructions and use the correct reference. Processing depends on receipt and confirmation of your payment.
Identity and transaction review
Identity, recipient and source-of-funds details may be reviewed. If more documents are needed, follow the instructions in the app.
Bank and receiving-channel processing
Transfers are processed through the relevant bank or receiving channel. Arrangements vary by destination and channel; check the corresponding order in the app.
Transfer delivery confirmation
Check the delivery status of the transfer order. Exchanging currencies within your account and paying an external recipient are separate steps.
Check account exchanges and outgoing transfers in their respective order records.
Get transfer supportStart your next transfer with GEX One
Explore international transfers and currency exchange, or contact customer support.